We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Canadian or US Postal Money Order or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise. If you are a repeat client who has paid by check before you rorder will not be delayed.
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Our standard of quality is valued by our customers and in order to maintain it, the following policy has been established. Returned products must be in absolutely new and unused condition for refund. Chemicals cannot be returned for credt. Expired goods cannot be returned for credit. A restocking fee of up to 20% will apply. Collect or COD returns will be refused. Special order items are non-returnable.
Shipping Information
Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.
